1. Introduction
This Privacy Policy explains how NEETSaathi (“we”, “us”, or “our”) collects, uses, and safeguards information when you use our mobile application NEET TRACKER by NEETSaathi (available on Google Play Store under package ID in.neetsaathi.tracker) and related website services at tracker.neetsaathi.in.
By downloading, installing, or using the application, you consent to the data practices described in this policy.
2. Information We Collect
We believe in strict data minimization. We only collect the minimal information required to deliver your syllabus tracking and mock analytics experience:
A. Account Information (Optional)
- Google Account Identity: When you choose to sign in with Google, we receive your name, email address, and profile photo URL via Google Identity Services.
- Guest Mode: You may also use the application in complete Offline Guest Mode without providing any personal identity or email address.
B. Academic & Preparation Data
- Syllabus Progress: Chapters completed, subtopic checklists checked, revision counters, and self-assessed confidence levels.
- Mock Test Records: Date of test, test name/series, subject breakdown scores (Physics, Chemistry, Biology), and total score out of 720.
- Study Notes & Todos: Daily study tasks and revision reminders created by you.
C. Information We DO NOT Collect
- We do not access your device location (GPS).
- We do not access your contacts, camera, microphone, or storage media.
- We do not use advertising IDs (Google AdID) or behavioral trackers.
- We do not collect financial credit/debit card numbers (all payments are handled strictly by Google Play Billing).
3. How We Store and Protect Your Data
Offline-First Architecture: All your academic tracking data is saved primarily on your local device in an encrypted Room SQLite database. If you never sign in with a Google account, your data remains strictly isolated on your physical device.
Cloud Synchronization: If you sign in, your data is synchronized over secure HTTPS/TLS encryption to our secure cloud database powered by PostgreSQL with Row-Level Security (RLS). Only your authenticated user account can access or modify your syllabus and test records.
4. Third-Party Services
The app integrates with trusted enterprise service providers strictly for core functionality:
- Google Identity Services & Google Play Services: Secure authentication and token verification.
- Google Play Billing: In-app subscription processing and transaction management under Google's Privacy Policy.
- Supabase / Cloud Infrastructure: Backend authentication session verification and encrypted cloud data synchronization.
5. Your Rights: Access, Export, and Data Deletion
Under Google Play Developer Policies and global data protection regulations, you retain full rights over your data:
- In-App One-Click Deletion: You can delete your entire account and all associated cloud and local data at any time by navigating to Account & Settings → Delete Account & Data. This action immediately wipes your local Room SQLite database and executes a permanent deletion of your remote records.
- Web Deletion Request: If you have uninstalled the app and wish to delete your account, you can submit a deletion request via our Account Deletion Page or email support@neetsaathi.in with your registered Google account email.
6. Children’s Privacy
NEET TRACKER is an educational preparation utility designed for students preparing for the NEET UG medical entrance examination (typically aged 16 and older). We do not knowingly solicit or collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately for deletion.
7. Contact Information
If you have any questions or feedback regarding this Privacy Policy or our data handling practices, please contact our data protection team:
- Developer / Organization: NEETSaathi
- Email: support@neetsaathi.in / contact@neetsaathi.in
- Website: tracker.neetsaathi.in